OneTap

Learn how secure is your data with OneTap

Do you sell my data? Who owns my visitors' data?

Upload your attendee list with excel and download reports in excel too

OneTap works with excel?

Will it work on multiple devices, at the same time??

Does OneTap work on Android??

How can I delete my account?

Restrict a check-in based on their location

Can I restrict check-in location with OneTap?

"Need to update my credit card on file"

How to allow members to perform multiple check-ins throughout the day

Can't perform multiple check-ins?

Can I recycle profiles across different events? Yes, under your plan's quota

Can I re-use profiles?

No app has to be downloaded by the visitors

Do visitors need an app to check-in?

Looking to set a limit on number of check-ins?

Can I restrict a profile to check-in based number of visits?

Add profiles to parent list for the profiles to check-in into a recurring list

A new visitor registered but their name does not appear on the upcoming lists or the KIOSK?

Does OneTap work offline?
(Does not work offline for admins but the visitors can use SMS check-in)

Can visitors check-in when I'm offline?

Custom Reports

What does support look like?

Getting a registration closed error when someone tries to check-in / sign-in on the kiosk? Turn on the list's registration setting to open

"registration closed" error when someone signs in on the kiosk

Devices that can run the OneTap iOS application.

Hardware/system requirements for OneTap app

Excel file won't upload? Learn how to format your Excel file so it uploads.

How to format and upload Excel files

How do I enter kiosk mode on my iPhone?

FAQs

Karsh

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Need answers? Check out our FAQ for commonly asked questions

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