This article discusses how to solve the "phone number not found" error message during the SMS check-in

Error message

I can't find your phone number. Please try entering another code or reply "start over"

How to troubleshoot

Step 1

Try entering the phone number without dashes and area code. As of 12/13/2021 we support only US numbers for the check-in code feature.

Step 2

Try the check-in process again.

Did this answer your question?